Description
It’s the big re-opening of the Grand Hotel but nothing is quite what it seems in this immersive escape room game!
Owned by the wealthy but mysterious Blossom family, this once magnificent hotel was in danger of being closed for good until the sudden return of the Blossom son, Kurt, and his beautiful wife, Lauren. They want to restore the hotel to its former glory but something isn’t quite right. When their glamorous, rich and influential guests arrive for the grand re-opening, they’re ready for a night to remember – but as it turns out, it’s memorable for all the wrong reasons!
Invite your guests, set the scene and get ready to host a night of fun and intrigue. Each guest can come dressed as one of the eight characters, ready to play their role. During the evening, they must travel through the hotel solving the series of mysterious puzzles that release them from each room. The ultimate quest? To uncover the hidden secrets and escape from the Grand Hotel.
Refund Policy
Here at Sunbeam General Store, we are dedicated to ensuring our customers receive high-quality products.
- Sunbeam General Store offers a 30 Day return policy
- Cash back or refund to your credit card within 30 days.
- No returns after 30 days.
- No returns on sale items & select hygiene products.
- Items must be unused and in the condition they were purchased.
You may return most new, unopened and/or unused items within 30 days of delivery for a full refund, minus the return shipping costs (subject to the exceptions listed below). We will, however, pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items must be in their original, unused, unwashed, and unopened condition with any tags still attached and original packaging included.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sunbeamgeneral@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sunbeamgeneral@gmail.com and send your item
to: 10 Bridge Street. Suite 3 Frenchtown NJ 08825
Please note, if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.